Privacy Policy

Effective Date: May 22, 2026 · Memphis Web Solutions LLC (Tennessee LLC, EIN 42-3152389)

About Memphis Web Solutions

Memphis Web Solutions LLC ("MWS", "we", "us") provides AI automation, website services, AI receptionist systems, workflow automation, and related services to local businesses. We are based in Bartlett, Tennessee.

Information We Collect

Directly from you:

• Name, business name, email address, phone number, mailing/business address
• Website/domain information, project details, service requests, intake responses
• Billing and payment information
• Messages, emails, form submissions, call notes, support requests, and files you share with us

Automatically collected:

• IP address, browser and device information, referring pages, pages viewed, visit timestamps
• Basic analytics and security logs

AI and automation interactions:

• Call metadata, transcripts, summaries, recordings (if enabled), and information provided during AI calls or chat sessions

How We Use Your Information

• Respond to inquiries and provide quotes, proposals, and invoices
• Build, manage, and support websites, automations, AI receptionists, and chat systems
• Process payments and maintain business records
• Detect and prevent fraud, abuse, and security issues
• Comply with legal, tax, accounting, and regulatory obligations

Payments

Payments are processed through third-party providers including Stripe. Memphis Web Solutions does not store full credit card numbers on its own systems.

Data Sharing

We share information only with:

• Service providers operating the business or delivering client services on our behalf
• Payment processors
• Client-approved contacts or vendors needed to complete your project
• Law enforcement or government agencies when legally required
• Parties in a business transfer, merger, or reorganization

We do not sell, rent, or share your personal information for third-party marketing purposes.

SMS / Text Message Communications

• Opt out: Reply STOP to any message at any time
• Help: Reply HELP or email contact@memphiswebsolutions.com
• Message and data rates may apply depending on your carrier plan

Security and Data Retention

We apply reasonable administrative, technical, and organizational safeguards to protect your information. No system can guarantee absolute security. Data is retained as long as needed for service delivery, legal and tax compliance, dispute resolution, and audit purposes.

Your Rights

• Request access to, correction of, or deletion of your personal data (subject to legal and operational requirements)
• Opt out of marketing communications via any unsubscribe link or by contacting us directly

Cookies

We use cookies for basic site operation, analytics, security, and user experience. You can block or delete cookies through your browser settings.

Children's Privacy

Our services are intended for businesses and adults only. We do not knowingly collect personal information from children under 13.

Contact Us